Online shopping on Taobao has become more common place among the young and tech savvy. With the amazing amount of deals available, it is no surprised that Taobao has become one of the largest eCommerce site in the world.
When shopping online, it is important to find a right seller, but equally important to know the options you have for shipping. A right mix between value, timeliness and reliability would enhance your shopping experience. So without further ado, let us discuss the methods of shipping available on Taobao:
When shopping online, it is important to find a right seller, but equally important to know the options you have for shipping. A right mix between value, timeliness and reliability would enhance your shopping experience. So without further ado, let us discuss the methods of shipping available on Taobao:
Option 1: Direct Shipping
This article will focus on the relatively new "Taobao Direct Shipping" method.
Taobao Direct Shipping is a fully integrated freight forwarding service provided by ZTO in partnership with DP EX (For Singapore). It works similar in method to the other 2 options, except that the cost of freight is calculated and charged during check-out.
Why Direct Shipping ?.
Immediate Cost Estimates
The main advantage of Direct Shipping is the immediate cost calculation at check-out. This will help in making your purchase decisions and prevent bill shocks - Imagine buying an item online and having to pay for shipping that costs many times more than the item!
No additional consolidation and check-out
Once you have paid for the order, you will not be required to log-in to consolidate and pay for shipping again (unlike Option 2 and Option 3). Taobao will consolidate, pack and send the order as per the check-out cart.
Delivery Guarantee
According to the official Taobao site, it usually takes 5-7 working days to ship from China to Singapore. A nice touch provided by Taobao is a delivery service guarantee*:
- 50% (Capped at 50RMB) for deliveries that are later than the guaranteed delivery time.
- Full refund of item and freight (Capped at 2000RMB) for failure to deliver in 15 days
Summary
We have tried Direct Shipping once. It took in total of 7 days from check-out to delivery. Not exactly the fastest, but definitely more convenient and NO shocks from shipping costs.
If you haven't already tried the Direct Shipping option, now is the perfect time ! With the upcoming 11.11 (11-November) singles day promotion, you will be able to enjoy a discount on your shipping costs (First 25000)! Happy Shopping!
Hi Ivan, I have tried using the direct shipping to purchase two items but was rejected at the China Warehouse due to the size of goods. Do u know if the size limitation for direct shipping is measured based on one item or all the items added up?
ReplyDeleteEach side's dimension not to exceed 80cm;
combined (L+B+H) not to exceed 120cm
Hi Sammi,
DeleteInteresting, could you share how you managed to resolve this issue with ZTO or DPEX?
There are pros and cons. Good thing about Taobao direct shipping is no extra cost upon items arrival @ their warehouse. In any case if you already made payment for your items together with the freight charges (am referring to direct shipping) and there's a cancellation for one of the items for the whole parcel, you won't be able to get any refund. For 4PX, they only charge you upon items arrival at the warehouse. In such case, you will be only paying for the freight charges for the actual item you ship to Singapore.
ReplyDelete