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Monday, November 02, 2015

Taobao Direct Shipping

Online shopping on Taobao has become more common place among the young and tech savvy. With the amazing amount of deals available, it is no surprised that Taobao has become one of the largest eCommerce site in the world.

When shopping online, it is important to find a right seller, but equally important to know the options you have for shipping. A right mix between value, timeliness and reliability would enhance your shopping experience. So without further ado, let us discuss the methods of shipping available on Taobao:

Option 1: Direct Shipping

Option 2: Taobao Consolidate and Ship (Eg. 4PX Forwarding)

Option 3: Independent Freight Forwarders (Eg. Peeka, 65Daigou)

This article will focus on the relatively new "Taobao Direct Shipping" method. 

Taobao Direct Shipping is a fully integrated freight forwarding service provided by ZTO in partnership with DP EX (For Singapore). It works similar in method to the other 2 options, except that the cost of freight is calculated and charged during check-out.

Why Direct Shipping ?.

Immediate Cost Estimates

The main advantage of Direct Shipping is the immediate cost calculation at check-out. This will help in making your purchase decisions and prevent bill shocks - Imagine buying an item online and having to pay for shipping that costs many times more than the item!

No additional consolidation and check-out

Once you have paid for the order, you will not be required to log-in to consolidate and pay for shipping again (unlike Option 2 and Option 3). Taobao will consolidate, pack and send the order as per the check-out cart.

Delivery Guarantee

According to the official Taobao site, it usually takes 5-7 working days to ship from China to Singapore. A nice touch provided by Taobao is a delivery service guarantee*:

  • 50% (Capped at 50RMB) for deliveries that are later than the guaranteed delivery time. 
  • Full refund of item and freight (Capped at 2000RMB) for failure to deliver in 15 days
* Warehouse-to-end delivery time: 10 working days during Nov 11 - Nov 25.


We have tried Direct Shipping once. It took in total of 7 days from check-out to delivery. Not exactly the fastest, but definitely more convenient and NO shocks from shipping costs.

If you haven't already tried the Direct Shipping option, now is the perfect time ! With the upcoming 11.11 (11-November) singles day promotion, you will be able to enjoy a discount on your shipping costs (First 25000)! Happy Shopping!

Taobao Direct Shipping

Credit: Official Taobao direct shipping guide